Xbox360 red ring of death

Back in August I succumbed to the Red Ring of Death on the Xbox360. Three red lights showing around the power button. The ones that usually turn green, indicating which controllers are active. So I got online, filled in a form, received a box, put the Xbox360 in it (after removing the hard drive), waited, got it back again.

They send you a small box. That box contains a plastic bag, two pieces of foam, a strip of sticking tape, and a UPS label. You remove the hard drive from your Xbox360 just by pressing the button and lifting it off, put the unit in the bag, then in the foam padding shapes, seal the box with the tape, slap the UPS label on the outside (over the one that got it shipped to you), and then just leave it at any UPS place. You can monitor it online, where I could follow every step, from them processing my request, to letting me know the unit had been shipped back to me.

They swapped mine out for a new one it seems. I assume it's new because one of the little mysterious receiver windows on the front of the unit still had that clear plastic you are supposed to peel off if you are not anal about scratching things. And the fact they said it was a different unit. I put the hard drive back on, and powered up. All groovy, although since I sent it off, I purchased an Xbox360 Elite, so I had migrated my live account to that one a while back. So when I tried to access that account on this unit, it said the account was invalid. I don't think I will bother going back to that unit anyway.

They put a months free Xbox Live service in the form of a scratch off card, in the box. Also included was a notice telling me how to reconnect the wireless controllers by holding the connect buttons. I always wondered how to do that anyway. Sometimes I press the button in the center of the controller to power the unit up, but it just continues to flash and not do anything else. So if you hold the connect button on the unit, and then press the one on the controller they can see eachother again.

So for me, the whole process from reporting the fault, to getting a new unit back in the mail was approx six weeks. I say approx because I was on vacation when it came back. But now I DO know that you can get an Xbox360 through the x-ray machines at the airport, and they survive. No I didn't put it in a suitcase, I had it in a bag with a ton of wires and crap which I was sure they were going to make me pull out and account for every single strand. They didn't, and it still worked, smiley.